Shipping policy

Shipping Policy

Thank you for shopping with us. Below is important information about how we handle shipping and delivery.

Where We Ship

Currently Shipping Domestically in Australia only.

Order Processing Time

All orders are processed within 1–5 business days. Once your order is processed and shipped, you’ll receive a confirmation email with tracking information.

Multiple Packages

Some items may ship separately if they are sourced from different suppliers or warehouses. This means you might receive your order in multiple packages with separate tracking numbers.

Tracking Your Order

All shipments include tracking numbers. You can track your package through the link in your shipping confirmation email or by using the Order Tracking page on our website.

Customs, Duties & Taxes

We are not responsible for any customs fees, import taxes, or duties that may apply to international shipments. These charges are the responsibility of the buyer and vary by country.

Questions About Your Order?

If you have any concerns or haven't received your order within a reasonable time, please contact us at contact@getbalancebound.com and we’ll be happy to help.

Final Notes

We do our best to ensure a smooth and timely delivery. By placing an order, you agree to our shipping terms.